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Tuesday, February 20

12:30pm PST

Tutorial # 1: Lithium Ion Battery Safety in the Exponential Age
Lithium ion batteries have inundated our lives, and with their increased used we have seen more frequent reports of battery issues that can have devastating consequences.  Our panel will first explain the basic design and workings of lithium ion batteries, and demonstrate forensic techniques for determining whether and how a lithium battery may have played a role in a product-related incident.  Our panel will also explain how regulators, both in the U.S. elsewhere, have been dealing with lithium ion battery issues, and finally, explain the sometimes complicated logistics of recalls involving products powered by lithium ion batteries. 

avatar for Mark Miller

Mark Miller

Partner, Barnes & Thornburg
Mark Miller is an attorney and partner in the Chicago office of Barnes & Thornburg.  Mark has been advising included advising clients on CPSC issues and regulations for the past 30 plus years, as well as on other issues related to consumer products, including product liability and... Read More →

avatar for Jonathan Jordan, PE., CFEI

Jonathan Jordan, PE., CFEI

Consulting Engineer, Engineering Systems Inc. (ESI)
Jonathan Jordan specializes in electrical engineering issues, and has performed numerous investigations into fires caused, or allegedly caused, by electrical issues. His experience includes evaluation of electronic products and their failure modes to determine whether they adhered... Read More →
avatar for Katie Greenwood

Katie Greenwood

Director, Risk Assessment Bureau, Consumer Product Safety Directorate, Healthy Environments and Consumer Safety Branch (HECSB), Health Canada
Katie Greenwood is the Director of the Risk Assessment Bureau of Health Canada’s Consumer Product Safety Directorate at Health Canada.   In this role, Katie is responsible  for a continuum of risk detection, monitoring and assessment functions  for consumer products and cosmetics... Read More →
avatar for Rodney Grimes

Rodney Grimes

Senior Battery Engineer, SGS - North America, Inc.
Rodney Grimes is SGS’s Senior Battery Engineer, who has 17 years of industry experience. Over the past five years with SGS, Rodney has been responsible for overseeing battery and safety certification testing to a variety of standards, performing custom battery and cell level performance... Read More →
avatar for Timothy Mullin

Timothy Mullin

Principal, Miles & Stockbridge P.C.
Timothy L. Mullin, Jr. is a principal of Miles & Stockbridge P.C. He is a trial, regulatory and appellate lawyer, and his practice focuses on representing clients before the U.S. Consumer Product Safety Commission (“CPSC”) and on the defense of product liability cases, with a... Read More →

Tuesday February 20, 2018 12:30pm - 1:45pm PST
Palm A - F

12:30pm PST

Tutorial # 2: Techniques for Training Customer Service Reps & Other Methods for Staying Ahead of Potential Product Hazards

This tutorial will provide advice for how to anticipate and stay ahead of potential product hazards. Jenny Clifford of YETI will provide tips for training Customer Service reps so that they effectively elicit accurate reporting details from consumers and identify emerging hazards. She will explain both the types of questions your Customer Service Reps should be asking and also, the manner in which the questions should be asked in order to extract the most accurate information and anticipate potential hazards. In addition to understanding the strategies that have been shared here today for teaching customer services representatives how to identify emerging hazards, Ellie Pittman of Intertek will discuss proactive tools that can be utilized by companies to predict potential emerging hazards including leveraging historic injury data for related products. She will also explain how a consumer’s risk tolerance might change in light of new product technologies and innovations.

avatar for Carol Pollack-Nelson, Ph. D

Carol Pollack-Nelson, Ph. D

President, Independent Safety Consulting
Carol Pollack-Nelson, Ph.D. is a human factors psychologist specializing in consumer product safety. She works as a consultant and researcher, providing guidance to manufacturers, retailers, attorneys, test labs, consumer groups, and the government on product safety issues including... Read More →

avatar for Jenny Clifford

Jenny Clifford

Product Safety & Compliance Engineer, YETI Cooler, LLC
Jenny Clifford is the Product Safety & Compliance Engineer for YETI Coolers, LLC since 2016.  Jenny has developed a comprehensive product safety program for new products and an extensive training for customer service representatives.  Prior to joining YETI, Jenny worked for Walmart... Read More →
avatar for Eleanore Pittman

Eleanore Pittman

Safety Engineering Manager, Product Assurance, Intertek
Eleanore (Ellie) Pittman is a Safety Engineer Manager for Intertek Product Assurance and has been at Intertek for 5 years. Where standards fall short, Ellie serves to educate clients on potential product hazards and develop customized safety assessments to meet their unique needs... Read More →

Tuesday February 20, 2018 12:30pm - 1:45pm PST
Grand Cypress D/E/F/G/H/I Hyatt Regency Grand Cypress

12:30pm PST

Tutorial # 3: Regulating vs. Voluntary Standards Development for Addressing Emerging Hazards

There is no one magic equation for determining the when and how of placing standards around a product.  The panel will share their differing views on when it is more appropriate to start rule-making versus when to initiate the voluntary standards development process in the face of an emerging product safety hazard. Panel members will share insights into establishing a culture of product safety within the organization, and a robust procedure for building safety into products, including goal setting, getting after the science of the challenge, and understanding hazards beyond functional safety assessments, and assurance of legal obligations.  Successful examples from the home appliance, furniture, and other industries will be discussed.

avatar for Randy Cooper

Randy Cooper

Vice President, Technical Operations & Standards, AHAM
Randy Cooper joined AHAM in August 2016 as AHAM’s Vice President of Technical Operations & Standards. In this role, he is the staff leader on a host of technical and regulatory issues, including liaison with safety and performance standards organizations. He is the staff coordinator... Read More →

avatar for Don Huber

Don Huber

Director, Product Safety, Consumer Reports
Don Huber has 35+ years as a product safety professional, with extensive experience as a product safety, quality assurance, and product integrity manager.  Don is currently Director, Product Safety for Consumer Reports.  The Consumer Reports Product Safety Team engages in safety-related... Read More →
avatar for Michael Del Negro

Michael Del Negro

Senior Counsel, Product Safety & Chief Compliance Officer, GE Appliances, a Haier Company
Michael Del Negro is Senior Counsel, Product Safety and Chief Compliance Officer for GE Appliances, a Haier company headquartered in Louisville.  Mr. Del Negro is responsible for developing and managing the businesses’ global product safety, product compliance, product... Read More →
avatar for Joel Recht

Joel Recht

Associate Executive Director, Directorate for Engineering Sciences, U.S. Consumer Product Safety Commission
Dr. Joel R. Recht, Associate Executive Director, Directorate for Engineering Sciences, U.S. Consumer Product Safety Commission (CPSC), is responsible for managing the Commission’s Directorate for Engineering Sciences.  Dr. Recht leads a team of scientists, engineers and other technical... Read More →
avatar for Guillermo Rodriguez

Guillermo Rodriguez

Vice President, North America Retail Management, TUV Rheinland
Guillermo Rodriguez leads the development, management and expansion of TÜV Rheinland’s services to support North America retailers and global product brand owners. Guillermo’s experience spans across manufacturing and retail leadership positions in product & quality engineering... Read More →

Tuesday February 20, 2018 12:30pm - 1:45pm PST
Grand Cypress A/B/C

2:00pm PST

Tutorial # 4: Ethics and Product Safety: Current Trends in Ethics
Attendees want to operate in an ethical fashion.  This session gives you the practical tools for doing so.  CPSC Commissioner Adler will update attendees on a previous session on ethics and ethical decision making.  Introduction by Chairman Buerkle.

avatar for Honorable Ann Marie Buerkle

Honorable Ann Marie Buerkle

Chairman, U.S. Consumer Product Safety Commission
Ann Marie Buerkle was nominated by President Barack Obama on May 23, 2013 and was confirmed by the U.S. Senate in June 27, 2013, to serve as a CPSC Commissioner.  On February 9, 2017, Ms. Buerkle was named Acting Chairman of the U.S. Consumer Product Safety Commission.  Her term... Read More →

avatar for Honorable Robert Adler

Honorable Robert Adler

Commissioner, U.S. Consumer Product Safety Commission
Robert S. Adler is a Commissioner at the U. S. Consumer Product Safety Commission (CPSC). He began serving as a Commissioner August 18, 2009. He was renominated by President Obama on May 14, 2014 and confirmed by the senate on December 2, 2014. His term runs through October 2021. Prior... Read More →

Tuesday February 20, 2018 2:00pm - 3:15pm PST
Palm A - F

2:00pm PST

Tutorial # 5: Prop 65 Changes/Reconciling Regulatory Compliance With Defending State Product Liability Lawsuits

My product contains a listed chemical! What warnings are necessary under the new regimen that is effective August 2018? How do I know if a warning is necessary and how do I comply with the new rules? 

Proposition 65 requires businesses to provide a “clear and reasonable” warning before knowingly and intentionally exposing anyone to a listed chemical. Businesses are exempt from the warning requirement if it can be shown that potential exposures are so low as to not create a significant risk of cancer, birth defects or other reproductive harm. California’s Office of Environmental Health Hazard Assessment (“OEHHA”) develops numerical guidance levels, known as “safe harbor numbers”, for determining whether a warning is necessary. Determining anticipated levels of exposure to listed chemicals are product specific which can be complex undertakings; however, an approach relying on specialized analytical testing and methods similar to those established by OEHHA for the Safety Use Determination process can streamline this process. In the event that the safe harbor levels are not met warnings under the new regimen effective August 2018 will be necessary. This tutorial will address exposure assessment methods and assumptions and will also provide practical solutions to complying with the new warnings. These solutions will be addressed through interactive hypotheticals as well as providing real world solutions to inform the decision making process regarding Proposition 65 warnings.



avatar for Dan Herling

Dan Herling

Partner, Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Dan Herling's practice is focused on product liability issues relating to consumer products.  Specific to consumer class action lawsuits, Dan has successfully defended clients in class actions alleging false or misleading labeling or advertising of foods, cosmetics, over-the-counter... Read More →

avatar for Tabatha Bauer

Tabatha Bauer

Director, Logistics & Compliance, Staples Promotional Products
Tabatha Bauer is the Director of Logistics & Compliance for Staples Promotional Products, the largest distributor in the promotional products industry.  She is responsible for a team who oversee product safety, social responsibility, C-TPAT compliance, haz mat transportation and... Read More →
avatar for Christina Crimi

Christina Crimi

Consumer and Retail Business Manager, Chemistry and Restricted Substance Testing Services (RSTS), SGS - North America, Inc.
Christina Crimi is a Product Safety Regulatory and Compliance Expert focused on Chemical Safety for Consumer goods (Toys, Juvenile products, Hardgoods, Softlines, Medical Devices, Electrical...). Finance and Business development focus as well.California Prop 65CPSIAROHSREACH/SVHCFDA... Read More →
avatar for Elliot Sigal

Elliot Sigal

Vice President and Senior Toxicologist, Intrinsik Corporation
Elliot Sigal is a Senior Toxicologist and Vice President of Intrinsik Corp.  He has over 25 years of experience in human health risk assessment, ecological risk assessment, toxicology, peer review, public consultation, risk communication and risk management.  He is often called... Read More →

Tuesday February 20, 2018 2:00pm - 3:15pm PST
Grand Cypress A/B/C

2:00pm PST

Tutorial # 6: IoT Connected Consumer Devices: From Policy to Practice

The Internet of Things is the new buzzword, but what are the hazards, where do they lurk, and how concerned should the consumer products industry be?  As consumer product manufacturers of all levels of sophistication race to connect their products, what should they consider? What is the proper role of government in analyzing and regulating these risks? What is the “good, better, and best” of security by design for a new connected device being brought to market? What are some of the tools that companies have at their disposal – both in-house and through third-parties – to best protect their customers (and, ultimately, their company) from a runaway product defect on a connected device. Join us as we look at the issue, study examples, and learn about some of the cutting-edge investments and work being done on this issue.

avatar for Neal Cohen

Neal Cohen

Principal, Neal Cohen Law LLC
Neal Cohen is an experienced and well-respected product safety attorney and consultant in the United States. He advises companies whose products are regulated by the Consumer Product Safety Commission (CPSC), where he served in various capacities as an attorney and senior official... Read More →

avatar for David Kosnoff

David Kosnoff

Vice President, Quality Assurance, Hasbro Far East Limited
David Kosnoff leads an Asia-based team responsible for ensuring the Safety, Compliance and Quality of toys and children’s products produced for Hasbro.  My teams engage from the product design and development stages through manufacturing and into the post-market phases of the product... Read More →
avatar for George Borlase, Ph.D, PE

George Borlase, Ph.D, PE

Assistant Executive Director, Office of Hazard Identification and Reduction     , U.S. Consumer Product Safety Commission
Dr. George Borlase currently serves as the Assistant Executive Director for Hazard Identification and Reduction at the U.S. Consumer Product Safety Commission (CPSC).He and his staff are responsible for responsible for managing efforts to identify and mitigate the risk of injury... Read More →
avatar for Laura Élan, P.E., RAC

Laura Élan, P.E., RAC

Sr. Cybersecurity Manager, CSA Group
Laura Élan is a recent addition to the CSA Group Innovation Team in the role of Sr. Cybersecurity Manager, supporting several industry verticals including Consumer Products Solutions.  Prior to joining the CSA Group, she served as the Cybersecurity Practice Lead for UL’s Digital... Read More →
avatar for Eric Tamarkin

Eric Tamarkin

Senior Manager & Counsel, Public Policy, Samsung Electronics America, Inc.
Eric Tamarkin is Senior Manager & Counsel of Public Policy for Samsung Electronics America, a U.S. subsidiary of Samsung Electronics Co. of South Korea. Based in Washington, D.C., he leads Samsung’s cybersecurity and privacy public policy formulation and engagement with government... Read More →

Tuesday February 20, 2018 2:00pm - 3:15pm PST
Grand Cypress D/E/F/G/H/I Hyatt Regency Grand Cypress

3:30pm PST

Tutorial # 7: Leveraging the Reach of Health and Human Service Providers To Enhance Consumer Product Safety

Given their access to vulnerable populations, particularly children, health and human service providers (health care providers, first responders, and social workers) can serve as important conduits for information to help keep consumers safe.  In this presentation, we will discuss the potential benefits of, as well as strategies to achieve, greater engagement with health and humans service providers. We will explore how they might work more closely with product safety colleagues, more easily transfer their knowledge to those who create products and policy, and better advise vulnerable consumers with product safety information that may be life-saving. 

avatar for Sandra O'Brien, Ph.D., RN, CNE,

Sandra O'Brien, Ph.D., RN, CNE,

Sigma Nurse Faculty Leadership Academy Director, International Nurse Exchange Programs Clinical Assistant Professor, The Catholic University of America
Dr. Sandra O’Brien is a fulltime professor, a family nurse practitioner and public health clinical nurse specialist and earned her advanced practice degrees and her PhD in Nursing at The Catholic University of America. In her role as a public health nurse, Dr. O’Brien has developed... Read More →


Marysanta Bigony

RN, Clinical Nurse Specialist in Public Health Nursing, Certified Case Manager and Volunteer EMT.
Dr. Marysanta (Santa) Bigony is a registered nurse, Clinical Nurse Specialist in Public Health Nursing, Certified Case Manager and Volunteer Emergency Medical Technician. She earned her PhD in Nursing at The Catholic University of America, serves as adjunct faculty in two schools... Read More →
avatar for Michaela L. Zajicek-Farber, MSW, Ph.D.

Michaela L. Zajicek-Farber, MSW, Ph.D.

Associate Professor, National Catholic School Social Service (NCSSS)
Michaela L. Zajicek-Farber, MSW, PhD is an associate professor at the National Catholic School Social Service (NCSSS), who has a long-standing experience as a clinical social worker and a research academic working in the professional domains of prevention and service evaluation of... Read More →
avatar for Lindsay B. Schoem, BSN, RN

Lindsay B. Schoem, BSN, RN

Emergency Room Trauma Nurse Specialist, Loudoun Hospital/Invoa Health Systems
Lindsay B. Schoem, BSN, RN, is a Registered Nurse working for Inova Health Systems in Northern Virginia.  Lindsay is presently assigned as a Trauma Nurse Specialist in the Emergency Room at Loudoun Hospital in Leesburg, Virginia.  She has been an emergency room nurse for nearly... Read More →

Tuesday February 20, 2018 3:30pm - 4:45pm PST
Palm A - F

3:30pm PST

Tutorial # 8: Current and Upcoming Regulations on Drones

Is it a bird…is it a plane or is it a drone?  Even Federal or State regulators may not know for sure.  Drone industry experts, regulatory authorities and consumer safety experts will lay the informational foundation for a vigorous and exciting discussion of current and future drone regulatory policy impacts you, including how consumer safety pervades both commercial and recreational drone use.   Federal policy such as the FAA’s recent “line of sight” regulations could clearly restrict the potential use of drones in the retail delivery space, or how a product is dropped off at a consumer's home.  Consumers could also see a future impact if CPSC decides to regulate retail “drones” used by hobbyists.  This is a “must attend” panel to provide insight as unmanned vehicles fills our skies.   

avatar for Walt Sanders

Walt Sanders

VP, Law & Government Affairs, Van Fleet Associates, Inc
Walt Sanders provides legal, strategic and regulatory counseling for large and small corporations, associations and non-profits before the U.S. Congress, White House, Executive Branch Departments and regulatory agencies such as the U.S. Consumer Product Safety Commission (CPSC), U.S... Read More →

avatar for Jennifer Ambrose

Jennifer Ambrose

Lead Senior Attorney, Federal Aviation Administration (FAA)
Jennifer Ambrose has over ten years of experience as an attorney for the Federal Aviation Administration and is currently the Lead Senior Attorney for UAS Integration in the FAA’s Office of Chief Counsel. Prior to this position, Ms. Ambrose served as a Program Manager in the FAA’s... Read More →
avatar for Chad Budreau

Chad Budreau

Public Relations and Government Affairs Director, Academy of Model Aeronautics
For the past eight years, Chad Budreau has worked with the Academy of Model Aeronautics (AMA) to help shape the future of unmanned aircraft systems (UAS) and to promote safety. The AMA is the world's largest aeromodelling community-based organization representing 200,000 members... Read More →
avatar for Patricia Pollitzer

Patricia Pollitzer

Assistant General Counsel, Regulatory Affairs Division, Office of the General Counsel, U. S. Consumer Product Safety Commission
Patricia M. Pollitzer is the Assistant General Counsel for Regulatory Affairs in the Office of the General Counsel at the U.S. Consumer Product Safety Commission (CPSC).  That division focuses on the legal aspects of rulemaking and on jurisdiction. Ms. Pollitzer joined CPSC in 1989... Read More →
avatar for Rachel Weintraub

Rachel Weintraub

Legislative Director and General Counsel, Consumer Federation of America (CFA)
Rachel Weintraub is the Legislative Director and General Counsel for Consumer Federation of America (CFA). Previously, she was the Director of Product Safety. Rachel has worked with Consumer Federation of America since 2002.  Her primary focus is advocacy on product safety issues... Read More →

Tuesday February 20, 2018 3:30pm - 4:45pm PST
Grand Cypress A/B/C

3:30pm PST

Tutorial # 9: How to Make Retailers Happy - So Many Programs, So Much Documentation

In the 25 years since ICPHSO was founded, the world of consumer product manufacturing has changed profoundly. It has been almost ten years since passage of the Consumer Product Safety Improvement Act of 2008, and that has had a major impact on the rules – especially for children’s products. The percentage of consumer products made overseas has increased dramatically.  The requirements for importation are complex, so manufacturers and retailers have to be far more sophisticated to comply with increasingly complex importation and certification rules.  Whether you're a retailer or a manufacturer, it can be difficult to know how to meet all the requirements. 

In addition to CPSIA, CCPSA, EN71, GHS, MSDS and other requirements, many retailers have their own compliance programs with unique platforms.  Some of these platforms are proprietary; some retailers specify certification laboratories and dictate acceptance criteria. 

Is there a practical global protocol out there that satisfies everyone?  What are the experiences of firms trying to bring products into the United States?  If you’re a retailer trying to reach a purchase agreement with a foreign manufacturer, do you seem caught in Catch-22 situations?  Does it matter that the MSDS documents indicate that hazardous raw chemicals were used to make the finished product?  Could CPSC do more to help firms understand what they need?  Are there conflicts between CPSC certification requirements and others, such as GHS?  What is U.S. Customs and Border Protection looking for when products come into the country?  Where should a firm turn for help?  What resources are available?  What have we learned in 25 years?

avatar for Roy Deppa

Roy Deppa

Partner, Marchica & Deppa
Roy Deppa is a partner in Marchica & Deppa, a product safety consulting firm established in 2005, providing services to manufacturers, importers, distributors and retailers such as setting up safety management programs and consulting services relating to the policies and practices... Read More →
avatar for Jane McGarry

Jane McGarry

Compliance Manager, Melissa & Doug
Jane McGarry is a Compliance Manager at Melissa & Doug, LLC, a children’s toy company.  In this role, she is responsible for ensuring that Melissa & Doug products are compliant with retailer compliance programs.  Jane is also part of the team that ensures compliance to global... Read More →

avatar for Hailey Mann

Hailey Mann

Director, Quality & Engineering, American Plastic Toys (APT)
Hailey Mann is currently the Director of Quality & Engineering at American Plastic Toys (APT). She has been with APT for ten years. Hailey has over 20 years of experience in engineering, quality assurance, and Federal, State and corporate compliance in both the Toy and Automotive... Read More →
avatar for Tim Mattulke

Tim Mattulke

Vice President of Technical Services and Consultancy, Bureau Veritas - Consumer Products Services
Tim Mattulke, since joining BVCPS in 2009, has held various positions; most recently responsible for technical services and consulting activities for BVCPS in the Americas region. These teams provide specialized services to help clients meet the challenges associated with global expansion... Read More →
avatar for David Smith

David Smith

Senior Compliance Manager, Lego Systems, Inc.
David Smith is the Senior Compliance Manager at LEGO Systems, Inc., the United States affiliate of The LEGO® Group.  In this role, he is responsible for ensuring that LEGO branded products are compliant with legislation and standards in North and South America, and also meet strict... Read More →
avatar for Mary Toro

Mary Toro

Director, Regulatory Enforcement Division, Office of Compliance and Field Operations, U.S. Consumer Product Safety Commission
Mary Toro has worked in various positions at the US Consumer Product Safety Commission for the past 30 years.  She joined the CPSC in December 1983, as a textile technologist in the Directorate for Engineering Sciences.  She transferred to the Office of Compliance to concentrate... Read More →

Tuesday February 20, 2018 3:30pm - 4:45pm PST
Grand Cypress D/E/F/G/H/I Hyatt Regency Grand Cypress