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Friday, February 23 • 10:30am - 11:30am
Breakout Session # 10: Social Media and Product Misuse: How Can We Shut That Down?

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There are countless examples on social media of people promoting the misuse of products, from clothes baskets used as baby baths to toothpick crossbows.  Our panel will discuss specific cases of product misuse promoted by social media and the steps to help shut it down in order to limit the impact on consumer safety and your brand.

avatar for Karolyn Helda

Karolyn Helda

Managing Director, Laboratory, AI - Asiainspection
Karolyn Helda is the Managing Director of AsiaInspection’s Laboratory in Buffalo, New York.  She has worked in the consumer products safety, compliance and quality assurance industry for almost 30 years. Her knowledge and direct experience span the categories of toys and children’s... Read More →

avatar for Neal Cohen

Neal Cohen

Principal, Neal Cohen Law LLC
Neal Cohen is an experienced and well-respected product safety attorney and consultant in the United States. He advises companies whose products are regulated by the Consumer Product Safety Commission (CPSC), where he served in various capacities as an attorney and senior official... Read More →
avatar for Alison Erickson

Alison Erickson

Senior Attorney, Hallmark/Crayola
Alison Erickson has been a Senior Attorney in the in-house legal department for Hallmark and Crayola for the past year where she is primarily responsible for US and international Product Safety/Integrity/Recalls, Regulatory and Customs Compliance, Marketing and Ad claims, Product... Read More →
avatar for Joseph Galbo

Joseph Galbo

Social Media Specialist, Office of Communications, U.S. Consumer Product Safety Commission
Joe Galbo joined the Consumer Product Safety Commission Office of Communication in June 2016 as a Social Media Specialist. In this role, he coordinates the digital content and strategy behind all CPSC social media platforms and websites.  Previously, Joe held a similar position... Read More →

Friday February 23, 2018 10:30am - 11:30am PST
Grand Cypress A/B/C