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Wednesday, February 21 • 2:00pm - 3:15pm
Plenary Session # 4: Interactive Product Safety Crisis Simulation

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Customer concerns captured in viral video. Product advisories. Recalls. Civil and criminal penalties. Every company that manufactures, sells or distributes consumer products faces the possibility of a product safety crisis that erodes their corporate reputation, brand preference and bottom line. Are you prepared to lead in this crisis? Don’t miss this exciting and interactive crisis simulation lab. You’ll gain practical insights and best practices in product safety from the 360-degree perspectives of regulatory compliance, legal strategy, engineering science, recall management and crisis communications. Together with our expert panel, you’ll be immersed in multiple simulated scenarios designed to expose the operational and reputation risk of accelerated, exponential change in the product safety landscape.

avatar for Ryan Cudney

Ryan Cudney

Executive Vice Preident, Corporate Reputation and Risk Management, Edelman
An Executive Vice President with Edelman’s Corporate Reputation & Risk Management practice, Ryan Cudney serves as a strategic counselor to senior decision makers across an array of industries, including technology, financial services, health, education, industrial equipment, retail... Read More →

avatar for Carol Cave

Carol Cave

Deputy Director, Office of Compliance and Field Operations, U.S. Consumer Product Safety Commission
Carol Cave has been the Deputy Director for the Office of Compliance and Field Operations since October 2015.  She works with other federal government agencies to identify unique approaches and solutions to find and identify potentially defective consumer products. Prior to her current... Read More →
avatar for Chris Harvey

Chris Harvey

Director, Recall Solutions, Stericycle Expert Solutions
Chris Harvey leads a team of recall strategists and works with clients to ensure flawless implementation and customer integration throughout the entire product recall process. Chris assists in the scoping, plan development, and recall execution for a diverse set of industries, including... Read More →
avatar for Jason Hertzberg

Jason Hertzberg

Corporate Vice President and Principal Engineer, Exponent, Inc.
Dr. Jason L. Hertzberg is a Corporate Vice President and Principal Engineer at Exponent, Inc., leading the firm’s global product safety consulting practice and driving the growth of its engineering offerings in the United Kingdom.  Exponent, Inc. is a leading engineering and scientific... Read More →
avatar for Belinda May

Belinda May

ICPHSO President Elect, Board Member and 2018 Symposium Program Chair; Partner, Dentons US LLP
Belinda May is ICPHSO's President Elect and the Chair of the 2018 Annual Symposium.  She has served on the ICPHSO Board of Directors since 2015.  Ms. May practices with Dentons' US consumer products, regulatory, and litigation groups and routinely works with colleagues on matters... Read More →

Wednesday February 21, 2018 2:00pm - 3:15pm PST
Grand Cypress D/E/F/G/H/I Hyatt Regency Grand Cypress